For example, employers who can create work environments that attract, motivate and retain hard-working individuals will be better positioned to succeed in a competitive environment that demands quality and cost-efficiency. In fact, employers may even discover that by creating a positive workplace for their employees, they increase their own job satisfaction as well. The Herzberg's two factor theory In the late s, Frederick Herzberg, considered by many to be a pioneer in motivation theory, interviewed a group of employees to find out what made them satisfied and dissatisfied on the job.
He asked the employees essentially two sets of questions: 1. Think of a time when you felt especially good about your job. Why did you feel that way? The growth trend during the quarter is positive as compared with last quarter where it was 5. The total Internet subscribers increased from 6.
Sify Limited is third with a base of 8,06, subscriber. Within a span of five years it has become one of the largest public sector unit in India. BSNL has installed Quality Telecom Network in the country and now focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages and wining customer's confidence. Today, it has about Whether it is inaccessible areas of Siachen glacier and North-eastern region of the country.
BSNL serves its customers with its wide bouquet of telecom services. BSNL is numero uno operator of India in all services in its license area. That means that almost every fourth mobile user in the country has a BSNL connection. In basic services, BSNL is miles ahead of its rivals, with BSNL has more than 2. BSNL has set up a world class multi-gigabit, multi-protocol convergent IP infrastructure that provides convergent services like voice, data and video through the same Backbone and Broadband Access Network.
At present there are 0. BSNL plans to expand its customer base from present 47 millions lines to million lines byDecember and infrastructure investment plan to the tune of Rs. The turnover, nationwide coverage, reach, comprehensive range of telecom services and thedesire to excel has made BSNL the No.
BSNL is the only network which offers broadband connections. Indias No. An incredible speed of 2mbps is only offered by BSNL. Create a customer focused organisation with excellence in sales, marketting and customer care.
But now a days apart from these services, the operations of the company has been diversified into several arenas such as 3G,customer care,call centres, mobile services,etc. Theories of Motivation 3. Based on the basic physical, biological, social and psychological needs of human beings, Maslow came up with a five-stage theory that places the needs of the individual in different categories and prioritizes their attainment. Teachers, like all people, have needs that have to be satisfied.
Besides the basic needs for food, shelter and clothing, safety from physical, harm, and social interaction, they also need the recognition and appreciation of students, colleagues, and parents. At the other end of the spectrum, Herzberg identified institutional politics, the management approach, supervision, pay, relationships at work and working conditions as factors that may demoralize employees. Employees should be promoted after completing certain stages of their career and should receive recognition for special achievements — for example, when they produce exceptional results in their subject areas; on a more basic level, they should also be given responsibility to determine how to handle tasks that relate to their jobs.
The Two-factor theory has however drawn its share of criticism. Golshan et al. Another criticism leveled against it is that it makes assumptions that every individual will react in the same way in the similar situation. Theory Y assumptions take the opposite view: the mental and physical inputs expended at the workplace are equated and par with those rest or play.
External factors or any threats from outside may not be the sole influence for exerting effort. Workers or people can exercise caution and discipline to have objectives achieved, but the hunger in their desire to commit to objectives is dependent on how big are the rewards as assigned to that kind of achievement. Under normal circumstances, people can adapt to seek responsibility and not only accept it Saif et al. Applying these assumptions to a school environment, one could argue that two of the main causes of dissatisfaction among teachers are having to deal with problem students and a strict and inconsiderate management, for example a principal who is coercive and does not appreciate the efforts of teachers, or an overly directive principal who never delegates or allows teachers to make independent decisions.
This theory is readily applicable to academic environments and explains why some teachers are high achievers, despite the difficulties they face: they set themselves high goals and achieving these goals is what drives them. The equity theory postulates that employees will weigh their input into a job against the output they receive from it — the more the rewards, the greater their satisfaction.
This resonates with Naveed et al. Regarding this theory, employees who perceive that they receive more output from their jobs than what they put into them will experience job satisfaction. Certain aspects of the job itself also shape how an employee perceives it. Tasks that are clarified bring a better job satisfaction since a clear role breeds a work force that is happy, committed and shows much involvement in work that is done.
A company that has gone past the number games. Countrywide WLL is being offered in areas that are non-feasible for the normal network. Informative essays must never express your opinion or try going to use, such as, surveys, interviews, questionnaires, observation.Satilar
They are issues related to the employee's environment.
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That means that almost every fourth mobile user in the country has a BSNL connection. Levy , p. BSNL also offers Web hosting and co-location services at very cheap rates. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace.
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Mission of BSNL To provide world class State-of-art technology telecom services to its customers on demand at competitive prices. The deductions of the model assume that individual behavior is influenced by both internal and external factors, rational and make own choices about their behavior, have different goals, desires and needs. Once the hygiene areas are addressed, said Herzberg, the motivators will promote job satisfaction and encourage production. BSNL has more than 2. He asked the employees essentially two sets of questions: 1.
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External factors or any threats from outside may not be the sole influence for exerting effort. Organisations must be seen to support employees in their daily work in order to bring about loyalty and improve retention by removing elements that may create dissatisfaction, while bearing in mind that in a heterogeneous environment, with male and female employees from different age groups, generations, and to a certain extent backgrounds, and with varying qualifications or experience, no single element will produce either universal approbation or collective disapproval. Another criticism leveled against it is that it makes assumptions that every individual will react in the same way in the similar situation. BSNL is the only network which offers broadband connections. In other words, they can only dissatisfy if they are absent or mishandled. Levy , p.
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The theories of motivation maybe categorized according to their definitions and purpose but critical analysis reveal that they are all linked, they lead to serving satisfaction in employees. The service is being provided on existing copper infrastructure on ADSL2 technology. Organisations must be seen to support employees in their daily work in order to bring about loyalty and improve retention by removing elements that may create dissatisfaction, while bearing in mind that in a heterogeneous environment, with male and female employees from different age groups, generations, and to a certain extent backgrounds, and with varying qualifications or experience, no single element will produce either universal approbation or collective disapproval. BSNL has more than 2.
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Sify Limited is third with a base of 8,06, subscriber. This resonates with Naveed et al.
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They are issues such as achievement, recognition, the work itself, responsibility and advancement. Think of a time when you felt especially bad about your job. Chairman and M. It offers x. Bandwidth is available on demand in most cities. To meet the technological challenges, employees are trained for technology up gradation, modernization, computerization etc.
Fenrizshura
Satisfied employees on the other hand tend to be more productive, creative and committed to their employers, and recent studies have shown a direct correlation between staff satisfaction and their performance. Applying these assumptions to a school environment, one could argue that two of the main causes of dissatisfaction among teachers are having to deal with problem students and a strict and inconsiderate management, for example a principal who is coercive and does not appreciate the efforts of teachers, or an overly directive principal who never delegates or allows teachers to make independent decisions. Authors identified five major job characteristics that impact on the psychological state of an employee and influence their motivation and job satisfaction, as well as their levels of absenteeism, namely the variety of skills involved in a task, the identity and significance of the task, autonomy, and feedback. Direct exchange lines have grown by
Mira
The use of both content and process theories must be put into practice to motivate employees effectively. The theories of motivation maybe categorized according to their definitions and purpose but critical analysis reveal that they are all linked, they lead to serving satisfaction in employees. Bandwidth is available on demand in most cities. But now a days apart from these services, the operations of the company has been diversified into several arenas such as 3G,customer care,call centres, mobile services,etc. Also present on the occasion were Secretary DoT Dr.
Kazralar
Contemporary theories of motivation incorporate equity, control and agency theory, as well as goal setting, reinforcement, and job design theory.
JoJozilkree
The slow growth of internet and broadband will make the target of 18 million internet subscribers and 9 million broadband connections by tough to achieve. Indias No. Theories of Motivation 3.